Roles & Responsibilities
Creation of new product SKUs and product listings (mostly spreadsheet work)
Support in uploading additional products listings and updating existing product details.
Ensure inventory accuracy on platform. Must be able to pay close attention to minute details, have good communication skills, and a professional demeanor.
Communicate the copy needs, and proofread/edit the product copy
Oversee the product activation process, which includes ensuring products are strategically categorized for maximized selling exposure, and accurately filtered.
Inspect landing pages, product information, and all other pertinent website-related systems to ensure their visual appeal, accuracy, and ease of use.
Update the New Ins category, Gifting category, Sale category on regular basis
Apply the discounts and Promotions offered by the Brand Partners
Assist the Store team in processing online orders and handling product returns efficiently and professionally.
Troubleshoot & resolve any order / product related issues, including reviewing listings & pricing
Continuously adapt to and learn the new features of various tools and systems. Associate has to follow SOP to catch errors in the content.
Associate should be a team player and come up with ideas to improve the process.