Receive and process all sales orders, check the accuracy of orders and issuing invoices, maintaining sales records and compiling monthly reports.

Coordination with market liaison support team and customers for orders information

Coordination with mill and logistics teams in orders delivery

Coordination with export team and warehouse in SWB copies and stowage plan information

Understand the trade terms and ensure collection can be secured before delivery

Send Proforma invoice to customer and request for payment

Prepare Order intake report and delivery report

Follow up and checking of Invoice and DO from Docs team

Follow up payment from OA customers

Provide payment copy and documents related to shipment & finance team

Send Commercial invoice and DO to customer

Send DO and release instruction to warehouse provider

Check inventory report from warehouse provider

Check and send warehouse provider’s invoices to export team to request for payment

Check material codes and volume loaded from the mill

Create PO in SAP and send to relative teams

Provide shipping instructions to mill team

Check and confirm BL drafts for replenishment shipments

Prepare and submit CR Form to IT for new route & storage location.

Assist customers on their queries/request related to their orders and required certificates.

Assist warehouse providers on their queries related to stocks and deliveries

Perform additional /ad-hoc duties as and when requested by the supervisor or line manager.