Recruitment Requirement of Freight Forwarder Coordinator

1. Have experience for Iraqi project, be familiar for Iraqi customs clearance procedure, especially Levy exemption procedure.
2. Coordinate and Manage Freight Operations:
   • Oversee the entire freight forwarding process, ensuring efficient and timely transportation of goods.
   • Coordinate with internal teams, clients, and external partners to align on shipping schedules and requirements.
3. Client Communication:
   • Maintain strong communication with clients to understand their specific needs, preferences, and deadlines.
   • Provide updates on shipment status and resolve any issues or concerns promptly.
4. Document Preparation and Review:
   • Prepare and review all necessary shipping documents, such as bills of lading, customs declarations, and invoices.
   • Ensure compliance with all legal and regulatory requirements for international and domestic shipments.
5. Transportation Monitoring:
   • Track shipments in real-time and monitor the status of goods throughout the transportation process.
   • Identify and address any delays or discrepancies to minimize disruptions.
6. Cost Control and Optimization:
   • Optimize shipping routes and methods to reduce costs and improve efficiency.
7. Team Collaboration:
   • Work closely with warehouse, sales, and logistics teams to ensure seamless operations.
   • Provide support and guidance to junior staff as needed.
8. Problem-Solving and Issue Resolution:
   • Address any issues that arise during the shipping process, such as lost or damaged goods.
   • Develop contingency plans to mitigate risks and ensure business continuity.
9. Compliance and Documentation:
   • Ensure all shipments comply with local, national, and international regulations.
   • Maintain accurate records of all transactions and documentation for auditing purposes.
10. Data Analysis and Reporting:
    • Analyze shipping data to identify trends, inefficiencies, and areas for improvement.
    • Generate reports on shipment performance, costs, and KPIs for management review.
11. Continuous Improvement:
    • Stay updated on industry trends, best practices, and technological advancements in freight forwarding.
    • Implement process improvements to enhance operational efficiency and customer satisfaction.