Job Description

The role involves delivering professional, ethical, and high-quality clinical services to patients efficiently. Responsibilities include monitoring and managing clinical risks, ensuring compliance with clinical governance and quality standards, maintaining accurate medical records, and upholding good medical practice through continuous professional development for oneself and others. Additionally, it emphasizes maintaining integrity by providing ethical and responsible clinical services.

Responsibilities

Specific Responsibilities for this Role

• Identifies and understands the needs and expectations of clients in a professional manner, and shares with relevant team members.
• Continuously builds and shares knowledge to deliver expert service within own scope of work, drawing on expertise of others as needed, and shares knowledge.
• Responds to client complaints in a timely and effective manner and provides feedback on progress.
• Keeps clients up to date with relevant and accurate information and involves them in decisions that affects them.
• Focuses on consistently delivering a positive client experience.
• Completes tasks in accordance with set procedures and guidelines.
• Takes care to perform all tasks precisely and accurately to minimise errors.
• Identifies and reports non-compliance to relevant stakeholders, constructively.
• Continuously evaluates quality of own work and provides feedback on progress.
• Delivers on work outputs with high level of energy, focussed effort and pace.
• Aligns individual behaviour to support and meet team goals.
• Proactively and respectfully shares all relevant viewpoints with others and seeks their input.
• Clarifies and understands own role and responsibilities within the team.
• Recognises, appreciates, and respects individual differences.
• Actively participates and builds a positive team spirit.