Technical product line expert for the global product line for new technology
Acts as the liaison between the customers, Product Line Management, sales, marketing, manufacturing, and engineering during development and product launch
Ability to articulate and develop clear value propositions based on the new technology business case
Ensure that commercial proposals and value propositions are delivered with product line director/VP approval based on the business case
Ensures adequate resources are in place to properly field trial and launch the new technology
Identifies candidate wells and work with customers to ensure the field trial objectives are met
Supports Operations, as required, during field trials, including participating in RTOC (Real time Operating Centre) and rig site operations as needed to ensure alignment
Provides technical input/support into all new product/service-related incidents, following up on corrective actions and evaluation the success of these actions for assigned new products
Ensures the operational performance statistics/KPIs of the new product are continuously updated and evaluated, providing feedback to Global Product Line Manager and Geozone Product Line Manager for assigned products
Provides feedback/supporting materials to Training/Development team for Field Engineer and Sales training to commercialize new products
Reviews all field trial results with customers and ensure value is delivered and tracked to optimize pricing
Assists in supporting the launch of PL strategy, both in the planning and in the execution
Supports Global Product Line Manager and Geozone Product Line Manager to develop and execute the business plan for the new product for the Geozone
Actively promotes the new technology within the Geozone to ensure all business objectives are met following the commercial launch of the new technology
Gathers customer feedback to further improve the product/service and/or optimize features against financial metrics and delivery times.
Ensures Lessons Learned as the product moves from product launch into the early commercialization phase are communicated to the Global Product Line Manager
Provide Product Knowledge training to customers on the new technology and its applications to local Weatherford Sales staff on the new technology, its applications and how to sell and price the new services
Creates clear and thorough acceptance criteria to ensure that the team understands when work is complete; participates in the retrospective
Provide direct, high-level support to customers for critical new technology services
Lead cross functional teams, including sales and marketing, Geozone, sales, and customers to develop real results and case histories to promote the new service and articulate the value propositions
Analyse Repair & Maintenance data and work with RD&E to drive the improvements (including field trial) required for the effective reduction of cost/c
