Job Title: Head of Operations
Geographical Scope: Back Office (Dubai, Myanmar, Thailand)
Investment Locations: (UK, Greece, Italy, Switzerland, Colombia)
Department: Family Office
Reports to: CEO
Key Relationships:
Internal: Management and coordination across all family office department.
External: Coordinate with the majority of family office external service providers, regulatory authorities and advisors.
Job Function:
- Responsible for managing and improving the day-to-day operations of the multi family office department.
- Ensure all regional operations are aligned with the management company’s long-term objectives.
- Based in Dubai with either monthly or quarterly travel to other back offices.
Key Responsibilities:
- Oversee and manage the back office operations across Myanmar, Dubai, and Thailand, ensuring seamless execution of processes in each region.
- Collaborate closely with key stakeholders, including local advisors, service providers, and legal teams, ensuring that operations run smoothly and efficiently across all regions.
- Ensure that all back-office operations comply with the local regulatory requirements for as well as broader international standards and family office policies.
- Develop and implement systems and processes to improve operational efficiency and productivity in all regions, considering local regulatory and business environments.
- Ensure the accurate and timely preparation of all required reports reflecting the operations.
- Develop and maintain internal controls, operational procedures, and documentation for audits for each department.
- Identify, assess, and mitigate risks related to all back-office processes.
- Coordinate and manage all departments within the family office.
- Ensure the protection and confidentiality of sensitive family office information across regions.
Experience:
- At least 10 years of relevant experience in back office operations and management.
Skills:
- Strong understanding of back office operations and efficiency.
- Knowledge of governance frameworks, such as family councils, boards of advisors, and other decision-making structures.
- Exceptional organizational, problem-solving, and communication skills.
- Leadership abilities with experience in managing and developing teams.
