Job Posting and Advertising: Advertise open positions for mechanics, service advisors, customer service representatives, technicians, etc.
Hiring and Onboarding: Interview candidates, conduct background checks, and facilitate the onboarding process for new hires.
Training and Development: Develop training programs to ensure employees are up-to-date with the latest car service technologies, safety protocols, and customer service skills.
Workforce Planning: Ensure there is sufficient staffing to meet the demands of the business and address turnover or gaps in staffing.
2. Payroll Processing
Calculate and process employee wages, salaries, bonuses, and overtime.
Ensure timely and accurate payment of wages in accordance with the company’s payroll schedule (weekly, bi-weekly, monthly, etc.).
Maintain and update employee records, including pay rates, job changes, and deductions.
3. Timekeeping and Attendance Management
Oversee timekeeping systems to track employee work hours, attendance, and leave (vacation, sick, etc.).
Ensure proper calculation of paid time off, holidays, and sick days, and apply them to payroll.
4. Employee Inquiries and Support
Address employee concerns and inquiries regarding payroll issues, such as discrepancies in pay or questions about deductions.
Provide assistance in resolving payroll-related issues in a timely manner.
5. Confidentiality and Security
Ensure that payroll data is kept confidential and secure, in line with company policies and legal requirements.
Handle sensitive employee compensation information with discretion.
6. Compliance and Legal Matters
Labor Law Compliance: Ensure the company complies with local, state, and federal labor laws, including working hours, wage laws, and non-discrimination policies.
Employee Documentation: Maintain accurate records for hiring, promotions, disciplinary actions, and terminations.
7. Employee Retention
Turnover Analysis: Monitor and analyze employee turnover rates, identify patterns, and develop retention strategies.
Workplace Environment: Foster a positive, inclusive, and supportive work culture to retain talent and improve employee satisfaction.
8. Administrative Support
HR Documentation: Maintain employee records, track leave balances, and handle other administrative duties.
Scheduling and Attendance: Manage employee scheduling, track attendance, and ensure adequate staffing during peak hours.
Budgeting for HR Functions: Manage HR-related budgets, including training programs, salaries, and employee benefits.
9. Renewal of Vehicles
Track Expiration Dates: HR is responsible for keeping records of all company vehicles and ensuring that the renewal dates for vehicle registration, inspections, and other legal documents are properly tracked.
Coordinate with Fleet Management: Work with the fleet management team to remind them about upcoming vehicle renewal dates to avoid any lapses in registration or legal compliance.
Ensure Compliance: Ensure that all company vehicles are up-to-date with government regulations and roadworthiness standards. HR may also assist in managing paperwork and arranging payment for renewals.
10. Mulkiya (Driver’s Permit) Renewals
Monitor Driver’s Licenses: HR ensures that all drivers working for the company have valid Mulkiya (driver’s permits), and they track the expiration dates.
Renewal Process: HR is responsible for assisting drivers in the renewal process by notifying them of upcoming renewals and, where applicable, guiding them through the steps for documentation, medical exams, or any other requirements.
Compliance with Regulations: HR ensures that all drivers comply with legal requirements, including medical fitness, training, and any specific local or national laws governing driver qualifications.
11. Insurance Renewals
Vehicle Insurance: HR will manage and track the renewals of vehicle insurance policies for all company vehicles. This includes ensuring that the coverage is adequate for company needs and that premiums are paid on time.
Driver Insurance: In some cases, HR may also be involved in ensuring that drivers have appropriate personal insurance, especially when driving company vehicles.
Coordination with Insurance Providers: HR may liaise with insurance companies to renew policies, obtain quotes, or modify coverage as necessary.
Recordkeeping and Documentation: HR will maintain detailed records of insurance policies, renewal dates, and any claims made under these policies.
12. Daman Insurance (Health Insurance)
Employee Health Insurance: HR ensures that Daman (or any other health insurance) is provided for eligible employees, including drivers. HR will manage the enrollment and renewal processes for this insurance.
Renewals and Documentation: HR tracks renewal dates and ensures employees are informed about the status of their health insurance coverage. They will assist in collecting any required documentation for renewal and addressing issues if any employees face coverage gaps.
Claims Assistance: HR may also provide support for employees if they need assistance with submitting insurance claims or understanding the coverage.
General Responsibilities:
Communication and Reminders: HR should send timely reminders to employees, drivers, and management regarding any necessary document renewals or updates to ensure that all necessary actions are taken ahead of deadlines.
Documentation Management: Maintain organized and up-to-date records of all vehicles, Mulkiya, insurance policies, and related documents for audit purposes.
Ensure Smooth Operations: HR ensures the company avoids disruptions in operations by addressing any issues related to expired documents, insurance, or licenses. HR may also facilitate solutions if there are any lapses in renewals.
