Safety and Security · Immediately notify your manager or supervisor of any injuries or incidents upon occurrence to manager/supervisor. Guidelines and Protocols · Adhere to the established policies and procedures of both the department and the organization. · Prioritize the safety and confidentiality of both visitors and colleagues. · Safeguard confidential and proprietary information, maintaining privacy. · Maintain a professional and hygienic personal appearance, including the proper use of nametags and uniforms, in accordance with company policies. · Fulfill any additional job responsibilities as assigned by supervisors that are within reason. · Enter and locate work-related information using computers and/or point of sale systems. Communications and Relations · Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. · Inform Human Resources management of issues related to employee relations within the division or property.

Hiring - New Employees

· Assist the department in recruiting for new associates.

· Create new employee personnel file.

· Ensure that files are in order and kept safely.

Main Responsibilities

· Communicate with guests and colleagues using professional language.

· Exchange information with coworkers by discussing work-related matters discreetly. Answer phone calls with courtesy, ensuring prompt response and proper etiquette.

· Prepare and review written documents for accuracy.

· Support management in screening resumes, conducting interviews, and selecting new hourly employees using relevant tools and systems.

· Collaborating with Others

· Treat all coworkers with respect and dignity.

· Foster positive working relationships with colleagues and different departments.

· Listen to and address the concerns of fellow employees with tact and confidentiality.

· Promote teamwork and work together to achieve common goals.

· Adhere to quality assurance standards.

· Use computers and point-of-sale systems to access work-related information.

· Address employee and management inquiries about company and HR policies. Report employee relations issues to HR management.

· Create and maintain employee personnel files, ensuring the confidentiality and security of employee and property records, files, and information.

· Handle phone calls, maintain filing systems, and generate office correspondence using a computer, while ensuring the accuracy of employee records and files.

· Work on any other tasks/responsibilities as assigned by the manager in relation to the department’s requirement as deemed reasonable.