Main Duties & ResponsibilitySafety and SecurityNotify your manager-supervisor immediately in the event of work-related incidents or any other injuries.Discern and rectify hazardous job methods or circumstances and/or relay them to management and security, safety staff.Abide by the safety and security directives and processes of the organization and department to guarantee a spotless- secure- and protected atmosphere.Adhere to property-specific procedures when confronted with critical situations -for instance- evacuations-medical crises- natural calamities.Preserve vigilance concerning unwanted individuals present on property premises.Observe the policies and procedures for the secure use and storage of gear, machinery, and tools.Utilize the correct gear and apply appropriate lifting techniques when needed to prevent harm.Successfully accomplish relevant safety education and gain certifications for executing work assignments.Key ResponsibilitiesGuest Services:Greet guests warmly and professionally upon arrival.Answer incoming calls promptly and assist guests with inquiries- requests- and reservations.Provide accurate information about hotel facilities- services- and local attractions.Communication:Maintain a polite and professional demeanor in all interactions with guests and colleagues.Relay messages and information to guests and other hotel departments accurately and promptly.Handle guest complaints and concerns with empathy and a commitment to resolving issues.Administrative Duties:Perform check-ins and check-outs efficiently, ensuring accurate guest information and billing details.Update and maintain guest records in the hotel management system.Handle cash transactions and maintain a balanced cash drawer.Coordination:Coordinate with other hotel departments to fulfill guest requests and ensure smooth operations.Work closely with housekeeping, concierge, and other teams to address guest needs promptly.Problem Resolution:Anticipate and address potential challenges to ensure a seamless guest experience.Report any maintenance issues or room discrepancies to the appropriate department.1. Technology:· Utilize hotel management software and communication systems effectively.· Operate office equipment, including phones, computers, and fax machines.2. Security and Compliance:· Adhere to hotel security and safety procedures.· Follow all privacy policies and maintain the confidentiality of guest information.3. Professional Development:· Stay informed about hotel services, amenities, and local attractions.· Participate in training programs and meetings as required.

As a Commis , you will play a vital role in supporting the culinary team by assisting in the preparation of food items and maintaining a clean and organized kitchen. This role involves working under the supervision of senior chefs and contributing to the overall efficiency and success of the kitchen.Key ResponsibilitiesFood Preparation:Assist in the preparation and cooking of various dishes according to established recipes and standards.Handle basic cooking tasks, such as chopping, slicing, and portioning ingredients.Station Support:Work in specific culinary stations as assigned by senior chefs.Learn and execute tasks related to the assigned station under supervision.Ingredient Handling:Receive and inspect food products, ensuring they meet quality standards.Assist in the proper storage and rotation of ingredients.Cleaning and Maintenance:Maintain cleanliness and organization in the kitchen, including workstations and equipment.Follow sanitation procedures to ensure a hygienic working environment.Recipe Adherence:Follow recipes and portion sizes accurately to maintain consistency.Seek guidance from senior chefs on preparation techniques and presentation.Collaboration:Work collaboratively with other kitchen staff to ensure smooth operations.Communicate effectively with chefs, cooks, and fellow team members.Quality Control:Monitor the quality of ingredients and finished dishes.Report any issues or discrepancies to senior chefs.Efficiency:Work efficiently to meet production schedules and service deadlines.Assist in the timely preparation and assembly of menu items.Training and Learning:Participate in training sessions to enhance culinary skills.Seek opportunities to expand knowledge of cooking techniques and cuisine.Adaptability:Adapt to the dynamic needs of the kitchen, assisting in various tasks as required.Demonstrate a willingness to learn and take on new responsibilities.