Roles & Responsibilities
- Assist the People Services team in the delivery of projects & initiatives designed to improve and standardize all aspects of on-boarding, off-boarding and employee relations.
- Monitor monthly turnover of new joiners and leavers
- Assist with cancellation of access, assets handover and EOS Payout is process within the timelines
- Assist payroll team and ensure timely upload onto payroll system
- Gathering, creating, tracking and maintaining documentation including project plans and status
- Monitor and report outputs from exit interview process
- Manage all communications and transactions between candidate/employee and government relations team Request to Office Management & IT workstations etc.
- Updating employee ID creation, profile setup and data management in system
- Standard benefits enrollment
- Salary setup for bank account information
- Cost center allocation as per BU costing structure
- Communicating policies pertaining to Human Resources, compensation, and benefits.
- Overseeing employee orientation and training.
- Liaising between employees and management.
- Managing employee complaints.
- Offering counseling services to employees.
- Coordination with Candidate. Create employee file (digital for all / hard copy - N2 & Grade H&Above).
- Request to GR Visa team - Work permit & Pension registration.
- Relocation as per policy in applicable cases.
- Request to Office Management - Parking Access, Office Access, Workspace.
- Request to IT – Workstation, Email, System Accesses.
- Request business card (where applicable).
- Employee ID creation in HRMS (Hiring applicant).
- Ensure employee profile is completely updated with emergency contacts, health issues, language skills, educ. etc. Standard benefits enrollment (Operational Allowances: Telephone, Special Transport Allowance, Nature of Work Allowance, etc … )
- Salary setup (Bank AC details/ Cheque payments).
- Cost center allocation update for new joiners as per BU costing structure.
- Introduction to AGI & Policies overview. Introduction to the UAE (overseas hires).
- New Joiner Announcement in coordination with BU P&C. Life Insurance/ Fidelity Insurance /Workman insurance enrollment.
- On-boarding checklist sign off.
- Monthly New Joiner Report to Payroll.
- Prepare Acceptance of Resignation.
- Exit Interview Communicate off-boarding process (via mail/meeting).
- Company assets collection.
- Coordinate cancellation of Office & IT accesses.
- Coordinate visa cancellation process.
- Coordinate medical insurance cancellation for employee & family.
- Coordinate with payroll End of Service calculations.
- Follow up on the Final EOS Payment (Bank Transfer).
- Issue employment certificate. Repatriation (where applicable).
- Monthly Leavers Report to payroll.
- Streamline existing P&C processes by identifying uses of systems & applications to improve value added business performance & output.
- Identify new business revenue / cost saving initiatives specifically in employee relations vertical.
- Enhance on-boarding experience and reduce on-boarding time.
- Enhance off-boarding experience by reducing off-boarding time.
- Monitor service delivery and follow with “Continuous Improvement Process”.