The sales and service administrator will support the process of vehicle preparation, vehicle display, and vehicle sale to delivery. Ensure all work orders are closed creating the final invoice for payment or credit function for services pre-paid such as service contracts for the service division. Ensure the process is followed correctly in line with the policies outlined by AG Auto Trading, complying to any legal obligations. The Officer will also analyze data in sales journey and service journey; extrapolate data of customer CSI and NPS survey from D365 and external vendor CRM support in order to produce periodic reports for the Business.

1. Administrate the preparation of new vehicles through the dealer management system. 2. Ensure all sales vehicle documentation is followed correctly to invoice and in the correct location system with correct location. 3. Administrate the process, vehicle booking for inspection and preparation. To liaise with the sales and service team with progress update and invoice confirmation. 4. Administrate the process of vehicle movement, preparation for sale and display at location. This includes bodyshop or separate service locations. 5. Administrate the process of sales after booking. Guide the sales team in process, compliance to AG Auto policies and legal requirements. 6. Administrate the registration and vehicle management of demonstrators and courtesy vehicles. De-registering at point of purchase order.