Identify potential order issues and take proactive measures to prevent delays and customer dissatisfaction.
Collaborate with Planning, Procurement, Production, Shipping, and Warehouse teams to ensure order availability, delivery timelines, and smooth operations.
Manage customer returns and order cancellations with professionalism and efficiency.
Oversee order entry and processing, including order validation, pricing, and delivery schedule management.
Maintain accurate and up-to-date customer order information in the organization's ERP system.
Work closely with Sales and Customer Service teams to resolve order issues and discrepancies promptly.
Demonstrate leadership, ethical behavior, and adherence to Weatherford's standards at all times.
Develop and implement strategies to improve order processing efficiency and customer satisfaction.