Job Type
Full-time
Work Type
On-Site
Location
Sharjah, UAE
Experience
2 - 3 years
Transguard Workforce Solutions Is the UAE’s leading provider of innovative HR solutions. With over a decade of experience in the region and a knowledgeable team, we offer fully integrated HR services.
We are currently seeking a Parts Advisor (Automotive) for one of our clients, based in their Sharjah office.
Role Responsibility:
To ensure optimum advice and customer care quality for Parts customer in accordance with company standard and successfully contribute to achieving Parts Department target and the organization vision and mission
- Coordinate with the service team to ensure parts are available or ordered promptly when needed
- Receive, unpack, and store parts
- Track inventory and input items into the company log to ensure accurate inventory counts
- Monitor and manage inventory levels, ensuring the parts department is well-stocked with commonly used items while minimizing excess stock.
- Process parts orders efficiently, ensuring accurate and timely delivery to the workshop or customers.
- Liaise with suppliers to order parts, negotiate pricing, and manage delivery schedules to ensure the timely availability of required items.
- Maintain accurate records of all parts transactions, including orders, returns, and inventory levels.
- Handle returns and warranty claims, ensuring that defective parts are returned to suppliers or replaced as needed.
- Ensure that all parts are correctly priced, update prices as needed, and maintain margins.
- Coordinate with the service and workshop teams to ensure that parts are available when needed, minimizing delays in repairs and maintenance.
- Manage special customer orders, ensuring that non-stock items are sourced and delivered promptly.
- Conduct regular stock audits to ensure inventory accuracy and to identify any discrepancies or losses.
- Process payments and returns when necessary
- Maintain and update parts catalogs, ensuring that all available parts are listed accurately and accessible to both staff and customers.
- Stay up to date with the latest automotive parts and accessories and participate in training to enhance product knowledge.
- Identify opportunities to improve parts department processes, enhancing efficiency and customer satisfaction