PURPOSE OF THE ROLE:

The Project Management Information System (PMIS) SME is responsible for development of the PMIS system processes, integrated solutions, and delivery of PMWeb. Also, responsible to identify the system process gaps, solution gaps, process wastage. inefficiencies etc. and ensure they are systematically addressed improving efficiencies.

PRIMARY RESPONSIBILITIES:

· Manage the support PMIS system processes across the group and takes initiatives for new business processes enablement & system enhancements.

· Manage PMIS incidents & change requests

· Manage system enhancement /new requirement and deliveries on time

· Work with relevant teams to establish and manage change control & release management process activities.

· Responsible for process QA / improvement and automation.

· Ensure compliance to standards, processes and policies are set and adhered to.

· Ensure documentation is current and relevant to ensure stakeholders remain informed periodically.

· Work with the relevant teams to establish appropriate timing of maintenance activities and dependencies in PMIS and other integrated systems like Dynamics 365 etc.

· Review and identify operational ‘problems and work with teams to resolve them through planned proactive activities, communicating to senior stakeholders regularly.

KEY RESPONSIBILITIES

• PROFITS
• PROCESS
• § PATRONS/CUSTOMERS
• PEOPLE

Implementation

· Work on PMIS PMWeb modules/processes rollouts, upgrades etc.

· Develop functional specifications based on business requirements to further develop the ‘to be’ process solutions addressing business problems

· Guide and influence the business to generate value from current implemented systems like PMWeb, ERP etc.