Job Summary and Purpose

Review and update NKOM HR policies and procedures, to ensure their alignment with leading practices, as well as their proper implementation. Support the development and implementation of the rewards strategy, policies, and procedures, as well as overall NKOM rewards schemes. Ensure that NKOM rewards strategies are equitable, transparent, and competitive enough to attract and retain the best talents to support the company towards achieving its business objectives.

Key Accountabilities:

Policy Development & Implementation:

1. Participate in developing, reviewing, and updating all HR policies and procedures in coordination with the different HR Sections and ensures their implementation.

2. Advise managers and employees on the interpretation of NKOM’s policies and procedures for consistent application.

Rewards:

Total Rewards Strategy:

3. Participate in designing and implementing NKOM’s rewards strategies, rewards structures, policies, and procedures in collaboration with HR Manager and relevant stakeholders as appropriate.

4. Design, review and maintain NKOM’s rewards schemes against suitable benchmarks and make recommendations to ensure that NKOM’s rewards schemes are both equitable and competitive enough to attract and retain required talents.

5. Partner with the HR Manager to develop and conduct salary surveys to benchmark NKOM rewards schemes against leading organizations in the region.

Job Evaluation and Grading:

6. Conduct Job Evaluation under the supervision of the HR Manager for newly designed job titles and place them into the adopted grading structure at NKOM.

7. Coordinate with the Employee Relations Section – Recruitment Unit and company leadership to identify the starting salaries and most appropriate packages for the new hires.

8. Maintain and update job grading systems and pay scales to ensure internal equity.

9. Develop and update company’s grading structures through applying appropriate Job Evaluation techniques whether in-house or through external consultants to build the right base for the salary structures.

Compensation & Benefits Administration:

10. Participate in carrying out studies to determine employees’ satisfaction in terms or rewards.

11. Review queries related to incentive and reward schemes, as well as pay levels and structures, and take appropriate measures to resolve escalated cases.

12. Advise managers and employees on the interpretation of NKOM’s rewards strategies and related policies, procedures, and benefit programs.

13. Respond professionally and accurately to written and oral inquiries for NKOM employees regarding rewards related matters.

14. Liaise with the Learning and Development section to implement and execute the outcomes/results from the performance management process, in terms of merit increments, bonus, promotions, salary adjustments…etc.

Analysis and Reporting:

15. Develop reports and statistics related to salaries and rewards as required.

16. Analyse compensation and benefits data to identify trends, disparities, and areas for improvement.

17. Generate detailed reports and presentations for senior management to support data-driven decision-making.

Generic Accountabilities:

Safety, Health, Environment, & Quality (SHEQ):

18. Adhere to all relevant SHE.Q policies, procedures, instructions, and controls so that NKOM provides a safe, world class, secure and environmentally responsible service to customers, the public and its own people.

Policies, Systems, Processes & Procedures:

19. Implement approved policies, processes, and procedures.

Others:

20. Documents and maintain related records and documents.

Carry out any other duties as directed by N-KOM HR Manager.

Key Results Areas

· Develop and update HR policies and procedures in compliance with the best practices.

· Design and implement rewards strategy, rewards structure, policies, and procedures.

· Conduct salary surveys.

· Conduct Job Analysis and Job Evaluation exercises

· Administer performance bonus, merit increments and other salary related reviews on time