Responsibilities
·        Ensuring maximum client satisfaction, with top quality and timely delivery.
·         Act as the main POC of project-related aspects with internal and external stakeholders
·        Communicates organizer updates to relevant staff members including updated Exhibition
·        Organizers rules and regulations, build-up times, dismantling, etc.
·         Liaises with Exhibition venues and Organizers to ensure stands are approved for 3D design and structural drawings and calculations
·         Ensures relevant compliance documents are completed and submitted in a timely manner to Exhibition Organizers and Venues
·         Keep local sales teams & customers updated with progress of the project and work closely with sales team to annually assess their needs to achieve targets.
·         Communicate with the catalogue provider on the submission and deadlines of the requirements to ensure that the published information online is correct
·        Build and maintain strong, long-lasting client relationships
·        Negotiate contracts and close agreements to maximize profits
·        Develop trusted advisor relationships with key accounts, suppliers, management, and customer stakeholders
·        Prepare reports on account status
·        Assist with challenging client requests or issue escalations as needed
·        Communicate client needs and demands to Line Manager
·        Manage projects within client relationships, working to carry out client goals while meeting company goal
·        Keep records of client transactions
·        Liaise with clients and/or internal sales team to take control of incoming briefs, interrogating them and owning the response.
·        Translate client’s briefs to creatively strategic proposals within defined timeframes
·        Produce and implement detailed proposals for events and activations with timelines, presentations, venues, suppliers, and documentations.