Job Type
Full-time
Work Type
On-Site
Location
Cairo, Egypt
Experience
2 - 5 years
Job Description
Serve as an expert (sales and technical) resource to service locations that need assistance with implementation and/or continuous development of business standards.
This position provides a consistent and standard framework in creating and implementing readiness plans to support achievement of Key Performance Indicators (KPIs)
This includes supporting the introduction and implementation of new motions/new sales roles and/or sellers, (new) products and services sales, defining trainings and certification plans in line with global directions, mapping the service sales cycle and execution process and ensuring the filed service delivery teams have the resources, tools and skills for service execution
In addition, this person is responsible for facilitating continuous improvement initiatives across the organization by streamlining communication and business process to achieve overall service excellence
Conduct sales and services readiness trainings, 1:1 coaching sessions and webinars to promote filed awareness on selling techniques, sales and execution processes and standards
Contribute to the development of the process to track adoption of standards and processes that were delivered as part of the readiness initiative
Work with different stakeholders to complete readiness deliverables and ensure that readiness activities are aligned with product/service roadmaps as well as sales targets
Ensure supported teams meet and exceed KPIs, secure scorecard attainment
Analyze and assess supported team members through call and work shadowing and email monitoring to design individual learning & development and readiness plans, monitor execution and development process and re-adjust plans if needed
Work as part of the Global Readiness Team execute on global readiness plan, share best practices from field sales teams, continuously improve solution area/sales motion/selling techniques syllabus in partnership with global team
Maintain field and/or solution area training log, register outcome
Skills needed
Bachelor s Degree required
Passion for cloud technologies and changing the world
Microsoft Fundamentals Certification on Modern Workplace (MS 900) and on Azure (AZ 900) is required
Minimum 20 delivered trainings with proven impact record, minimum light trainer certification required
Subject Matter Expertise in (modern) selling techniques is required
Strong sales and technical aptitude with ability to absorb technical sales information and apply to business solutions. Level 200 250 expertise required across the solution area workloads
Experience with sales is required (minimum 5 years of experience in a sales role, including minimum 2 years in an IT sales position including detailed solution selling)
Able to set priorities, influence others, and manage customer expectations
Demonstrated success in customer relationship management
Self-starter with a demonstrated ability to achieve results as part of an effective team, and abilities in negotiating with an influencing customers and stakeholders at all levels
Experience using standard MS Office tools (e.g., Outlook, PowerPoint, Word, Visio etc.)
Experience using CRM solution is an advantage
Excellent time management, organization and planning skills are essential
Project management skills preferred
Language skills:
o English: Intermediate or Fluent (verbal and written)
o Supported market: Fluent or Native (verbal and written)
Serve as an expert (sales and technical) resource to service locations that need assistance with implementation and/or continuous development of business standards.
This position provides a consistent and standard framework in creating and implementing readiness plans to support achievement of Key Performance Indicators (KPIs)
This includes supporting the introduction and implementation of new motions/new sales roles and/or sellers, (new) products and services sales, defining trainings and certification plans in line with global directions, mapping the service sales cycle and execution process and ensuring the filed service delivery teams have the resources, tools and skills for service execution
In addition, this person is responsible for facilitating continuous improvement initiatives across the organization by streamlining communication and business process to achieve overall service excellence
Conduct sales and services readiness trainings, 1:1 coaching sessions and webinars to promote filed awareness on selling techniques, sales and execution processes and standards
Contribute to the development of the process to track adoption of standards and processes that were delivered as part of the readiness initiative
Work with different stakeholders to complete readiness deliverables and ensure that readiness activities are aligned with product/service roadmaps as well as sales targets
Ensure supported teams meet and exceed KPIs, secure scorecard attainment
Analyze and assess supported team members through call and work shadowing and email monitoring to design individual learning & development and readiness plans, monitor execution and development process and re-adjust plans if needed
Work as part of the Global Readiness Team execute on global readiness plan, share best practices from field sales teams, continuously improve solution area/sales motion/selling techniques syllabus in partnership with global team
Maintain field and/or solution area training log, register outcome
Skills needed
Bachelor s Degree required
Passion for cloud technologies and changing the world
Microsoft Fundamentals Certification on Modern Workplace (MS 900) and on Azure (AZ 900) is required
Minimum 20 delivered trainings with proven impact record, minimum light trainer certification required
Subject Matter Expertise in (modern) selling techniques is required
Strong sales and technical aptitude with ability to absorb technical sales information and apply to business solutions. Level 200 250 expertise required across the solution area workloads
Experience with sales is required (minimum 5 years of experience in a sales role, including minimum 2 years in an IT sales position including detailed solution selling)
Able to set priorities, influence others, and manage customer expectations
Demonstrated success in customer relationship management
Self-starter with a demonstrated ability to achieve results as part of an effective team, and abilities in negotiating with an influencing customers and stakeholders at all levels
Experience using standard MS Office tools (e.g., Outlook, PowerPoint, Word, Visio etc.)
Experience using CRM solution is an advantage
Excellent time management, organization and planning skills are essential
Project management skills preferred
Language skills:
o English: Intermediate or Fluent (verbal and written)
o Supported market: Fluent or Native (verbal and written)