Duties and Responsibilities

Email and Communication Management

• Check and reply to emails related to general inquiries, registrations, projects, and administrative matters.
• Manage emails in the catch-all and admin quarantine inboxes.

Scheduling and Logistics

• Organize and coordinate the driver's schedule and logistics.
• Arrange and manage logistics for breakfast meetings, town halls, and team lunches.

Client and Guest Relations

• Answer incoming calls on both landline and mobile phones, directing them as necessary.
• Welcome clients and guests, offering tea or coffee when required.
• Ensure the reception area is clean, organized, and welcoming.

Lead Management

• Record leads in a designated Google link for the marketing team and BID manager.
• Add and update leads in the company's CRM system.

Procurement and Office Management

• Purchase gifts, groceries, office supplies, stationeries, and PPEs.
• Ensure the office is maintained in an orderly and organized manner.
• Handle day-to-day tasks requested by office staff, such as printing, scanning, and document preparation.

Staff Support

• Assist all staff with their queries and day-to-day requests.
• Collecting the ISO forms for renewal processes.
• Book meetings and send out Google links as required.