- Greet and welcome visitors with a warm and professional demeanor, creating a positive first impression that reflects the company's values.
- Manage a multi-line phone system, ensuring all calls are answered promptly, directing them to the appropriate personnel or department efficiently.
- Handle incoming and outgoing mail and packages, ensuring proper distribution and maintaining a well-organized mailing system.
- Schedule appointments and meetings, coordinating with internal teams to optimize calendars and ensure effective time management.
- Maintain the reception area to be tidy and welcoming, regularly updating promotional materials and informational brochures.
- Assist with administrative tasks such as data entry, filing, and maintaining office supply inventory to support overall office operations.
- Provide information about the organization's services and programs to visitors, ensuring they receive accurate and helpful guidance.
- Process visitor logs, ensuring that all guests are signed in and out according to security protocols and company policies.
- Support event planning by coordinating logistics for meetings and corporate events, liaising with vendors and managing on-site arrangements.
- Collaborate with other departments to ensure smooth inter-departmental communication, acting as a liaison when necessary.