Greet and welcome visitors with a positive and friendly demeanor.
Answer, screen, and forward incoming phone calls; direct calls to appropriate departments.
Handle all incoming and outgoing mail and deliveries.
Maintain the front desk area, ensuring it is clean, organized, and presentable.
Schedule and coordinate appointments, meetings, and conference room bookings.
Provide general administrative support to the team and management as needed.
Manage office supplies and ensure proper stock levels.
Assist with customer inquiries, directing them to the appropriate team members or department.
Maintain office security by following procedures and monitoring visitor logs.
Assist in the creation, execution, and monitoring of digital marketing campaigns across various platforms, including TikTok, Facebook, Instagram, email marketing, SEO, and content creation.
Manage and update the company’s website and social media profiles regularly with relevant content.
Monitor and analyze website traffic and social media analytics, providing reports and recommendations.
Help create engaging content for the company's social media accounts on TikTok, Facebook, and Instagram.
Conduct market research to identify trends and competitors, using findings to inform marketing strategies.
Help design marketing materials such as banners, advertisements, and newsletters using graphic design tools (e.g., Canva).
Collaborate with the sales and marketing teams to ensure a consistent brand message across all platforms.
Assist in managing online advertising (Google Ads, social media ads) and email campaigns.
