Attend to visitors and deal with inquiries on the phone and face-to-face. Supply information regarding the organization to the general public, clients and customers.

Responsibilities:

• Answer telephone in an appropriate manner, screen and direct calls, provide information to callers, take and relay messages.
• Meet and greet clients & visitors entering the office and direct them to their respective destinations.
• Deal with queries from the general public and from customers and direct them as appropriate.
• Receive and sort mails, deliveries and faxes.
• Receive and distribute mail received from subsidiaries to appropriate staff.
• Monitor postal trays daily and advise appropriate subsidiary company for collection if necessary.
• Any other duties as assigned by Direct Manager.