Job Title: Senior System Administrator – Microsoft Dynamics 365 & Infrastructure

Department: IT Operations / Business Applications
Reports To: IT Manager / ERP Program Manager
Location: Cairo, Egypt
Work Type: Hybrid / Remote
Travel: Up to 10% to Head Office

Role Summary

We are seeking a highly skilled Senior System Administrator to manage, secure, and optimize the infrastructure supporting Microsoft Dynamics 365 Finance & Operations and other enterprise systems. The ideal candidate will ensure high availability, strong security posture, smooth performance, and operational excellence across on-premise and Azure cloud environments.

Key Responsibilities

1. System Management & Maintenance

• Install, configure, and maintain D365 F&O environments and supporting infrastructure.
• Manage Windows Server, Active Directory, SQL Server, and Azure resources.
• Monitor system performance and proactively resolve issues to ensure uptime.

2. Security & Compliance

• Implement and maintain security policies, firewalls, and access controls.
• Conduct regular security audits, risk assessments, and vulnerability checks.
• Ensure compliance with internal and industry IT standards.

3. Backup & Disaster Recovery

• Design, implement, and test backup and DR strategies.
• Configure and manage Azure Backup and Azure Site Recovery (ASR) solutions.

4. User & Role Management

• Manage users, groups, permissions, and authentication mechanisms.
• Provide technical support, troubleshooting, and training for end-users.

5. Documentation & Reporting

• Maintain comprehensive documentation for configurations and processes.
• Prepare system performance, utilization, and incident reports.

6. Collaboration & Leadership

• Work with cross-functional teams to support IT initiatives and projects.
• Mentor junior administrators and provide technical guidance when required.

7. Workflows & Handhelds

• Maintain D365 workflows and ensure smooth operational processes.
• Manage Handheld Terminal permissions and related configurations.

Minimum Qualifications

Education

• Bachelor’s degree in Computer Science, IT, or a related field.

Experience

• 5–7+ years of experience in System Administration / Infrastructure Management.
• Hands-on experience with Microsoft Dynamics 365 F&O, Azure services, and virtualization (VMware/Hyper-V).

Technical Skills

• Windows Server, Active Directory, Group Policy.
• Microsoft SQL Server administration.
• PowerShell scripting for automation.
• Networking: TCP/IP, DNS, DHCP.
• Experience with backup & DR tools (Azure Backup, ASR).

Certifications

• Microsoft Certified: Azure Administrator Associate (preferred).
• Microsoft Certified: Dynamics 365 Fundamentals (ERP/CRM).

Soft Skills

• Strong problem-solving and analytical mindset.
• Excellent communication and documentation abilities.
• Ability to work in a hybrid/remote environment.

Preferred Qualifications

• Experience with Azure DevOps and Lifecycle Services (LCS).
• Knowledge of compliance frameworks and best security practices.
• Exposure to hybrid cloud and large enterprise system deployments.