Role Purpose To Offer Exceptional customer service whilst maximizing all sales opportunities.

Key Accountabilities

• Deliver excellent customer service.

• Follow the sales process to maximize sales.

• Understand features and benefits of all product lines.

• Use every opportunity to upsell and cross-sell.

• Recognize the warning signs of questionable transactions and mitigate possible effects of the sale.

• Adhere to promotional marketing offers.

• Manage till stocks.

• Achieve individual KPI’s/target.

• Fully investigate over and shorts (differences) and report.

• Adhere to company and location policy and procedures, including Audit, Risk, Health & Safety, Security and customer service requirements.

• Ensure compliance to legal and corporate requirements.

• Maintain high standards of housekeeping and presentation of stores.

• Contribute to the success of the team.

• Complete training within required timelines.