- Organize all store operations and allocate responsibilities to Sales personnel.
- Supervise and guide team towards maximum performance.
- Provide or organise training and development if required.
- Maintain proper discipline and rule and regulation in the store.
- Ensure excellent customer services to maximise sales.
- Prepare and control the store’s budget aiming for minimum expenditure and efficiency.
- Monitor stock levels and purchases and ensure they stay within budget.
- Controlling on store inventory and implementation of effective control.
- Deal with complaints from customers to maintain the store’s reputation, to increase sales.
- Inspect the areas in the store and resolve any issues that might arise.
- Ensure store products are in accordance with plane.
- Plan, organise and oversee in-store promotional events or displays.
- Keep abreast of market trends to determine the need for improvements in the store.
- Analyse sales and revenue reports and make forecasts plane.
- Ensure the store fulfils all legal health, safety guidelines and statutory compliances. Ensure security issues of the store.
- Deal with other aspects of the business, such as customer service, finance, human resources, information technology, logistics or marketing.
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