Duties & Responsibilities:

• Clean, replenish, maintain and prepare guests rooms as per the Hotels standard
• Undertake the full sequence of service to clean a hotel guests room
• Vacuum and mop floors, clean/disinfect guest bathrooms to a high standard and make guests beds daily/change bedding as required
• Use and maintain all chemicals, supplies and equipment carefully and as per the hotel’s standard
• Replace towels, soaps and other guest room amenities.
• Shampoo carpets and upholstered furniture
• Empty hotel room garbage bins daily
• Move and position cleaning trolley in the guest corridor as per the hotel’s standard ensuring a safe and hazard free area
• Replenish the cleaning trolley on a daily basis
• Carry out and complete daily task control sheet as per each Hotels standard.
• Ensure the complete number of credits to clean rooms per day is completed as per the Hotels standard.
• Report all malfunctioning tools, incidents and guest room issues to the Supervisor on duty.
• Report all lost and found objects as per the Hotels standard.
• Meet and greet guests in a polite and friendly manner.
• Report any unusual guest behaviors or activities as per each Hotels standard.