Develops and maintains relationships with new potential and existing clients.
Identifies and locates new clients through a variety of methods including networking.
Implements strategies for sales in an assigned account or industry.
Applies knowledge of the field and product features to match products to clients' needs.
Provides accurate information, quotations, and solution specifications to clients.
Negotiates prices, terms of sales, and service agreements.
Collaborates with procurement and accounts, technical, and operational departments to ensure that project-associated items are executed on time.
Prepares and reports results, status of accounts, and leads to HOD using the CRM tool.
Upselling and cross-selling as per the company's strategic solutions and services.
Maintains quality service by establishing and enforcing organization standards, analyzing market conditions, and competitive data.
Maintains professional and technical knowledge by having regular professional training.
Manage existing business partners and clients always satisfied.
Assist in preparing Technical & Commercial Proposal as required.
Manage multiple accounts; develop positive working relationships with all customers.
Understand the client’s industry, products, strategy, and goals to determine how we can best support them.
Attend and generate leads from social events and connections in the market with an action plan.
Have the sufficient technical capacity to have a good understanding of the company's IT Solutions and services variety and translate the value position to a non-technical audience.
Liaise with departments as required, to understand customer goals and key performance metrics to meet and exceed those goals.
Work closely with Finance on payments set up and invoicing.
Build a strong rapport with both new and existing clients.
Develop long-term relationships with strategic clients.
Demonstrating and presenting GIS services and solutions.
Use client feedback to improve customer experience.
Maintains quality service by establishing and enforcing organization standards, analyzing market conditions, and competitive data
Recording and maintaining client contact details.
Fulfillment of other related duties assigned by the management.
