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Sales Account Manager (IT Solutions)

People Dynamics

Job Type

Full-time

Work Type

On-Site

Location

Doha, Qatar

Experience

5 - 10 years
  • Develops and maintains relationships with new potential and existing clients.
  • Identifies and locates new clients through a variety of methods including networking.
  • Implements strategies for sales in an assigned account or industry.
  • Applies knowledge of the field and product features to match products to clients' needs.
  • Provides accurate information, quotations, and solution specifications to clients.
  • Negotiates prices, terms of sales, and service agreements.
  • Collaborates with procurement and accounts, technical, and operational departments to ensure that project-associated items are executed on time.
  • Prepares and reports results, status of accounts, and leads to HOD using the CRM tool.
  • Upselling and cross-selling as per the company's strategic solutions and services.
  • Maintains quality service by establishing and enforcing organization standards, analyzing market conditions, and competitive data.
  • Maintains professional and technical knowledge by having regular professional training.
  • Manage existing business partners and clients always satisfied.
  • Assist in preparing Technical & Commercial Proposal as required.
  • Manage multiple accounts; develop positive working relationships with all customers.
  • Understand the client’s industry, products, strategy, and goals to determine how we can best support them.
  • Attend and generate leads from social events and connections in the market with an action plan.
  • Have the sufficient technical capacity to have a good understanding of the company's IT Solutions and services variety and translate the value position to a non-technical audience.
  • Liaise with departments as required, to understand customer goals and key performance metrics to meet and exceed those goals.
  • Work closely with Finance on payments set up and invoicing.
  • Build a strong rapport with both new and existing clients.
  • Develop long-term relationships with strategic clients.
  • Demonstrating and presenting GIS services and solutions.
  • Use client feedback to improve customer experience.
  • Maintains quality service by establishing and enforcing organization standards, analyzing market conditions, and competitive data
  • Recording and maintaining client contact details.
  • Fulfillment of other related duties assigned by the management.