- Provide world-class service to our client base via chat, phone, and email.

- Represent the company and product at the highest possible level.

- Provide insight and feedback to the product team on our products, trends, and help build the best trading app in the world In-depth understanding of multiple workflows, policies, and tools.

- Educate our clients on financial instruments and assist them in getting started on the platform. Schedule and attend meetings.

- Stay up to date on the latest financial happenings and major headlines.

- Participation in exciting events in our industry (expos, seminars, etc.).

- Investigate written inquiries submitted by our clients using a combination of publicly available - material as well as internal systems and departments.

- Prepare a written response to client inquiries which will be clear, concise, and complete.

- Ensure all client inquiries are responded to in full, including any follow-up inquiries.

- Ensure that inquiries are responded to in a timely manner consistent with service level commitments.

- Offer support and guidance to clients. Be up to date with legal and regulatory requirements/changes in our industry.

- Be up to date with the products, strategies, business models of our competitors and always on the lookout for the next improvement.

-Develop business from own source network of traders, partners etc.

-Provide training and education to clients on our products, platforms, and services.

Here are your perks of joining us!

- Turn your passion and dedication into results, and so will you!
- Bring your enthusiasm to work, be hands-on with your projects, be keen to grow!
- Our international environment, with its global diversity, will provide you with ample opportunities to learn, perform and make an impact to be proud of.
- We make sure you get the finest training and certifications to propel your career.
- Reward & Recognition | In a constantly changing world, you’ll need a strong foothold.
- You will have a fixed income
- We have also leveled up the game with performance bonuses to honor your accomplishments.