- Provide world-class service to our client base via chat, phone, and email.- Represent the company and product at the highest possible level.- Provide insight and feedback to the product team on our products, trends, and help build the best trading app in the world In-depth understanding of multiple workflows, policies, and tools.- Educate our clients on financial instruments and assist them in getting started on the platform. Schedule and attend meetings.- Stay up to date on the latest financial happenings and major headlines.- Participation in exciting events in our industry (expos, seminars, etc.).- Investigate written inquiries submitted by our clients using a combination of publicly available - material as well as internal systems and departments.- Prepare a written response to client inquiries which will be clear, concise, and complete.- Ensure all client inquiries are responded to in full, including any follow-up inquiries.- Ensure that inquiries are responded to in a timely manner consistent with service level commitments.- Offer support and guidance to clients. Be up to date with legal and regulatory requirements/changes in our industry.- Be up to date with the products, strategies, business models of our competitors and always on the lookout for the next improvement.-Develop business from own source network of traders, partners etc.-Provide training and education to clients on our products, platforms, and services.Here are your perks of joining us! - Turn your passion and dedication into results, and so will you! - Bring your enthusiasm to work, be hands-on with your projects, be keen to grow! - Our international environment, with its global diversity, will provide you with ample opportunities to learn, perform and make an impact to be proud of. - We make sure you get the finest training and certifications to propel your career. - Reward & Recognition | In a constantly changing world, you’ll need a strong foothold. - You will have a fixed income - We have also leveled up the game with performance bonuses to honor your accomplishments.