Roles & Responsibilities
The Sales Executive is primarily responsible for achieving/exceeding the targeted sales of AFM Commercial Vehicles (Hino) while maintaining/improving the customer service experience.
What you will do:
- Maintains an active customer profile database to ensure all relevant details are up to date when required for analysis or campaigns
- Conducts regular customer/field visits to assess business requirements and maintain healthy relationships to ensure top customer satisfaction levels
- Achieve/Exceed monthly/annual sales target while maximizing the profitability of the branch by focusing on both the net sales and gross margin earnings
- Ensure that the customer’s expectations always meet or exceed the set standards
- Attend all sales meetings and modular training sessions, refresher courses that introduce new products and make sure the Sales Manager / Branch Manager is informed if additional training is required
- Awareness on competitor activities/their products and discuss the data with the branch Sales Manager to facilitate the necessary strategic planning by the management
- Document and maintain all records in the deal file as per the SOP
Required skills to be successful:
- Negotiation Skills
- Customer Service Skills
- Effective communicator
- Influencing skills
About the team:
Working in a fast paced and diverse environment. Reporting directly to the Sales Manager.