· Be the brand ambassador of B2 representing the company and it’s products/offerings as per set standards across any of the designated work locations.

· Offer the right solutions, products and/or services to customers based on a thorough understanding of their needs, and ensure to utilize every opportunity to promote, sell and download our additional offerings.

· Ensure the sales points, associated equipment, marketing materials are maintained and presented as per agreed standards of the company and kept up to date.

· Prospect and sell our services and/or solutions based on the research of occupancy, existing penetration levels and customer requirements.

· Increase the penetration rate at designated work site on a consistent basis identifying measures to be taken to achieve the targets.

· Nurture customer relationships through continued and ongoing communication, activities, services and resolutions for issues faced.

· Meet and exceed the targets provided and agreed upon through implementing tactics and strategies based on the customer audience.

· Ensure the network is up and incase of issues, liaise with the right departments to arrive at resolutions.

· Prepare and present timely reports on occupancy, sales, expired numbers to the line manager for the designated site.

· Achieve monthly targets in converting expired numbers through calls and follow ups.

· Maintain a consistent demeanor of professionalism, entrepreneurship and team spirit in making things happen.

· Stay up to date on our solution offerings, technical systems such as Ruckus, UCOPIA and latest updates.

· Build sustainable relationships of trust through open and interactive communication.

· Provide accurate, valid, and complete information as per the procedures, policies and guidelines using the right methods/tools.

· Keep records of customer interactions, process customer accounts and file documents.

· Be adaptive to changes and work in accordance with the business requirements maintaining a positive outlook

All other duties as assigned.