· Be the brand ambassador of B2 representing the company and it’s products/offerings as per set standards across any of the designated work locations.· Offer the right solutions, products and/or services to customers based on a thorough understanding of their needs, and ensure to utilize every opportunity to promote, sell and download our additional offerings.· Ensure the sales points, associated equipment, marketing materials are maintained and presented as per agreed standards of the company and kept up to date.· Prospect and sell our services and/or solutions based on the research of occupancy, existing penetration levels and customer requirements.· Increase the penetration rate at designated work site on a consistent basis identifying measures to be taken to achieve the targets.· Nurture customer relationships through continued and ongoing communication, activities, services and resolutions for issues faced.· Meet and exceed the targets provided and agreed upon through implementing tactics and strategies based on the customer audience.· Ensure the network is up and incase of issues, liaise with the right departments to arrive at resolutions.· Prepare and present timely reports on occupancy, sales, expired numbers to the line manager for the designated site.· Achieve monthly targets in converting expired numbers through calls and follow ups.· Maintain a consistent demeanor of professionalism, entrepreneurship and team spirit in making things happen.· Stay up to date on our solution offerings, technical systems such as Ruckus, UCOPIA and latest updates.· Build sustainable relationships of trust through open and interactive communication.· Provide accurate, valid, and complete information as per the procedures, policies and guidelines using the right methods/tools.· Keep records of customer interactions, process customer accounts and file documents.· Be adaptive to changes and work in accordance with the business requirements maintaining a positive outlookAll other duties as assigned.