We are hiring a Sales Manager to lead our telesales team. The ideal candidate will have strong telesales experience, leadership skills, and the ability to drive sales growth.
Key Responsibilities:
Lead and manage a telesales team, setting goals, monitoring performance, and providing coaching.
Develop and implement telesales strategies to meet sales targets.
Track performance metrics, analyze data, and present reports to senior management.
Conduct training programs to enhance sales skills and product knowledge.
Manage client relationships, ensuring high customer satisfaction and resolving escalations.
Oversee CRM data management, using insights to optimize the sales pipeline.
Continuously improve telesales processes, including scripts and closing techniques.
Collaborate with marketing, product, and customer service teams for a seamless customer experience.
Manage the telesales budget, ensuring efficient use of resources.
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