We are hiring a Sales Manager to lead our telesales team. The ideal candidate will have strong telesales experience, leadership skills, and the ability to drive sales growth.
Key Responsibilities:
- Lead and manage a telesales team, setting goals, monitoring performance, and providing coaching.
- Develop and implement telesales strategies to meet sales targets.
- Track performance metrics, analyze data, and present reports to senior management.
- Conduct training programs to enhance sales skills and product knowledge.
- Manage client relationships, ensuring high customer satisfaction and resolving escalations.
- Oversee CRM data management, using insights to optimize the sales pipeline.
- Continuously improve telesales processes, including scripts and closing techniques.
- Collaborate with marketing, product, and customer service teams for a seamless customer experience.
- Manage the telesales budget, ensuring efficient use of resources.