Collaborate closely with SBD to improve the generation of leads and prospects for welding product portfolio.

- Contribute to the growth of welding product port-folio sales by offering strategic plans and ideas to

management.

- Offer expert product support and advice to the sales team, customers, and partners.

- Provide assistance and mentorship to team members, ensuring they fully understand the product and its

strategies, customized for each segment or client’s needs.

- Foster and maintain relationships to be recognized as a reliable technical consultant.

- Facilitate interactive sessions for product presentations, live demonstrations, and training programs for

clients and business partners.

Oversee day-to-day operations of the service department, assigning tasks to service staff and ensure they

are completed efficiently. Maintaining a clean and organized environment for both customers and

employees. Handling customer inquiries and resolving issues promptly.

- Visit Customers for product recommendations, faults diagnosis & site repairs and report

- Maintain Service records, Service manuals, Spare parts lists, Spares parts Inventory and provide

Management data.

- Visit Principals (Abroad) for training and train service team

- Carry out site demonstrations & report