Job Type
Full-time
Work Type
On-Site
Location
Dubai, UAE
Experience
3 - 5 years
- Act as the primary point of contact for clients, ensuring their needs are met with precision and timeliness.
- Develop and manage strong relationships with key stakeholders, fostering trust and loyalty through regular updates and proactive communication.
- Collaborate with cross-functional teams to deliver tailored solutions, ensuring alignment with client objectives and maximizing satisfaction.
- Lead client onboarding processes, ensuring a smooth transition and immediate engagement with services offered.
- Stay informed about industry developments and competitor activities, providing clients with insights that can enhance their competitive edge.
- Coordinate regular meetings and reviews with clients to assess satisfaction levels and address any emerging issues promptly.
- Manage client escalations effectively, utilizing conflict resolution skills to turn challenges into opportunities for improvement.
- Generating new leads for new business
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