- Deliver exceptional service by greeting guests warmly and providing detailed menus and specials to enhance their dining experience.
- Take accurate food and beverage orders and communicate them effectively to the kitchen and bar staff to ensure timely preparation.
- Handle payment transactions efficiently and securely, ensuring that all checks are accurate and processing payments seamlessly.
- Engage with guests to build rapport, providing recommendations and upselling menu items based on their preferences.
- Handle guest complaints and feedback professionally, striving to resolve issues swiftly to ensure a positive dining experience.
- Participate in training and development sessions to enhance service skills and stay updated on industry trends and restaurant standards.
