Supervise warehouse operation team, delegation of tasks, floor & inventory planning, and collaborating with logistics coordinator/customer service team, procurement, facility management, QHSE, and any controlling authority as and when required.
Handle 3PL warehouse operations management, inventory control & management, updating WMS-ERP System, and customer management.
Manage 2PL contracts management, invoicing, dispatching, assist credit control in solving any payment disputes, and handling any operation-related queries/complaints.
Responsible for QHSE-related requirements of the entire warehousing complex.
ESSENTIAL FUNCTIONS
Assigning workloads, supervise and lead daily tasks to the warehouse operation team.
Coordination between logistics coordinator/customer service and customer when needed.
Communicating with logistics coordinator/customer service, customers to answer shipping and receiving questions and troubleshoot problems.
Monitoring inventory and shipment transactions for accuracy.
Ensuring inventory and storage areas are clean and well maintained.
Monitoring warehouse associates to ensure safety procedures are being followed when operating forklifts and other machinery.
Report all incidents to Supervisor and QHSE officer immediately.
Performs other duties as required.
Able to work under pressure, handle multiple tasks simultaneously, and flexible to work for extended hours required to complete the required task.
