Greet and assist visitors, clients, and staff in a professional and friendly manner, ensuring a positive first impression of the organization.Answer, screen, and forward incoming calls; handle emails and messages promptly and courteously.Maintain visitor logs, manage appointments, handle incoming and outgoing mail, and support basic office administration tasks.Ensure the reception area is clean, organized, and well-stocked with necessary supplies; coordinate with facility management as needed.

Respond to customer inquiries via phone, email, and chatProvide timely and professional support to clients and internal teamsEnter, update, and maintain data in company systems with accuracyVerify and correct data discrepanciesPrepare reports and assist with documentationMaintain confidentiality of customer and company informationCoordinate with other departments to resolve issues and improve service