We are seeking an experienced and results-driven Social Media Manager with a strong background in the jewellery or luxury retail sector. The ideal candidate will be responsible forplanning, creating, and managing and engaging social media content that showcases the brand's jewellery collections, drives customer engagement, and increases online visibility and sales. He/she will strengthen the brand presence across all major social platforms.Responsibilities:· Develop and execute a comprehensive social media strategy aligned with the brand identity and marketing goals.· Manage daily posting, scheduling, and content calendar across platforms such as Instagram, Facebook, TikTok, Pinterest, and YouTube.· Create visually appealing and high-quality content (images, videos, reels, stories) in collaboration with the design and product teams.· Plan and run paid social media campaigns and promotions to drive reach, traffic, and conversions.· Monitor and respond to comments, messages, and customer inquiries in a timely and brand-appropriate manner.· Work with influencers and brand ambassadors to drive collaborations and generate UGC (User-Generated Content).· Analyze performance metrics (reach, engagement, CTR, ROI) and prepare regular reports with recommendations.· Stay updated with social media trends, platform updates, and competitor strategies, especially in the luxury and jewellery space.· Oversee photography/videography sessions for new product launches, campaigns, and behind-the-scenes content.· Proficiency in platforms like Instagram, Facebook, TikTok, and YouTube· Familiarity with Canva, Photoshop, Lightroom, or video editing tools· Experience with Meta Business Suite, Ads Manager, and analytics tools· Excellent storytelling, caption-writing, and visual branding skillsStrong photography/videography sense is a plus

A Financial Analyst (Chartered Accountant) plays a vital role in ensuring the financial well-being and compliance of anorganization. As a Financial Analyst (Chartered Accountant), you will be responsible for various financial and accounting tasks, ensuring accurate recording, analysis, and reporting of financial information. Your expertise will be crucial in providing strategic financial insights and guidance to support decision-making processes. Key responsibilities typically include financial reporting, taxation, auditing, budgeting, and advising on financial matters.ResponsibilitiesDevelop and maintain MIS reporting systems:Design, implement, and enhance MIS reporting systems to ensure the accuracy, reliability, and timeliness of financialinformation.Collect and analyze financial data:Gather relevant financial data from various sources within the organization, ensuring completeness and accuracy. Conductdetailed analysis to identify trends, patterns, and insights.Prepare and present MIS reports:Prepare comprehensive and concise financial reports, including profit and loss statements, balance sheets, cash flowstatements, and other financial metrics. Present these reports to management, highlighting key findings andrecommendations.Budgeting and forecasting:Collaborate with the finance team to develop budgets and forecasts. Provide insightful analysis and recommendationsbased on historical data, industry trends, and business goals.Financial performance analysis:Monitor and analyze the financial performance of the organization, identifying areas of improvement and potential risks.Provide recommendations for cost optimization and revenue enhancement.Compliance and audit support:Ensure adherence to accounting principles, financial regulations, and internal policies. Assist with internal and externalaudits, providing necessary documentation and explanations.Process improvement:Continuously review and enhance MIS reporting processes to improve efficiency, accuracy, and data integrity. Implementautomation and digital solutions where applicable.VAT Return Preparation & Submission:Ensure timely and accurate preparation & submission of VAT returns in compliance with relevant laws and regulations.Maintain up-to-date knowledge of VAT regulations and assist in implementing necessary changes to ensure compliance.Collaborate with other departments to gather necessary information for VAT return preparation.Other ResponsibilitiesYour responsibility include entering the required entries in the accounting software, verifying the transections periodically,and modifying transections if required, consulting with the concerned departments.

Greet the Customer:Welcome customers to the Jewellery store with a friendly and professional manner.Create a positive first impression by providing excellent customer service.Find the Customer Needs:Engage with customers to understand their preferences, style, and Jewellery requirements.Ask open-ended questions to determine their tastes, occasion, and budget.Use active listening skills to identify and anticipate customer needs.Meet the Customer Needs:Showcase a wide range of Jewellery products, highlighting their features and benefits.Provide expert advice and recommendations to customers based on their preferences and requirements.Assist customers in trying on different Jewellery pieces and provide guidance in making the right selection.Offer styling suggestions and insights to enhance the customer's overall experience.Check the Service Result with the Customer:Ensure that the customer is satisfied with their chosen Jewellery piece.Address any concerns or issues promptly and effectively.Seek feedback from customers to improve the quality of service.Thank the Customer:Express genuine gratitude to the customer for their purchase.Provide information on any additional services or promotions that may be of interest to the customer.Offer contact information for future assistance or follow-ups.After-Sales Service:Maintain regular contact with customers to build long-term relationships.Assist customers with Jewellery maintenance, repairs, and resizing services.Handle any post-purchase inquiries, exchanges, or returns in a timely and efficient manner.Coordinate with the relevant departments to ensure prompt delivery of special orders or custom-made Jewellery.

· Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media, and display advertising campaigns.· Measure and report on the performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).· Identify trends and insights, and optimize spend and performance based on the insights.· Brainstorm new and creative growth strategies through digital marketing.· Collaborate with internal teams to create landing pages and optimize user experience.· Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.· Instrument conversion points and optimize user funnels.