Receive and process all sales orders, check the accuracy of orders and issuing invoices, maintaining sales records and compiling monthly reports.Coordination with market liaison support team and customers for orders informationCoordination with mill and logistics teams in orders deliveryCoordination with export team and warehouse in SWB copies and stowage plan informationUnderstand the trade terms and ensure collection can be secured before deliverySend Proforma invoice to customer and request for paymentPrepare Order intake report and delivery reportFollow up and checking of Invoice and DO from Docs teamFollow up payment from OA customersProvide payment copy and documents related to shipment & finance teamSend Commercial invoice and DO to customerSend DO and release instruction to warehouse providerCheck inventory report from warehouse providerCheck and send warehouse provider’s invoices to export team to request for paymentCheck material codes and volume loaded from the millCreate PO in SAP and send to relative teamsProvide shipping instructions to mill teamCheck and confirm BL drafts for replenishment shipmentsPrepare and submit CR Form to IT for new route & storage location.Assist customers on their queries/request related to their orders and required certificates.Assist warehouse providers on their queries related to stocks and deliveriesPerform additional /ad-hoc duties as and when requested by the supervisor or line manager.