Greet patients warmly upon arrival, ensuring they feel welcome and cared for as they enter the clinic.Efficiently manage appointment scheduling, confirming patient details and minimizing wait times for optimal patient flow.Handle phone inquiries professionally, addressing patient questions and concerns while maintaining confidentiality.Process patient registrations and updates accurately, ensuring all records are up-to-date for seamless healthcare delivery.Collect patient payments and process insurance claims, guiding patients through financial responsibilities with clarity.Maintain an organized reception area, ensuring all materials and resources are readily available for patients and staff.Coordinate with medical staff to facilitate smooth communication regarding patient needs and appointment changes.Implement infection control protocols by maintaining a clean and hygienic environment in the reception area.Assist in managing patient records electronically, entering data accurately and securely to uphold compliance standards.Provide compassionate support to patients, especially those in distress, ensuring they feel understood and valued.

Collaborate with multidisciplinary teams to develop and implement individualized care plans tailored to each patient's needs.Educate patients and families about disease management, medication adherence, and preventive health practices to empower self-care.Monitor and document vital signs and changes in patient conditions, ensuring prompt reporting to physicians for timely interventions.Assist in diagnostic procedures and minor surgeries, ensuring patient comfort and adherence to safety protocols.Manage medication administration, including IV therapies, ensuring accuracy and compliance with established guidelines.Conduct health screenings and assessments, providing referrals to specialists as needed for comprehensive care.Maintain meticulous electronic health records, ensuring confidentiality and compliance with regulatory standards.Participate in quality improvement initiatives to enhance patient care delivery and clinic efficiency.Provide emotional support and counseling to patients, helping them navigate health challenges and promoting mental well-being.