Designation:- Field Sales EngineerDepartment:- Technical Support DepartmentExperience:- 5 to 7 yearsLocation:- Riyadh, SaudiSalary:- Open for Right CandidateEducation:- Bachelor's or Master's degree in Electronics and Communication/Electricals/ Mechatronics (Preferably M.Tech), or a similar field.We are looking for passionate, self-motivated technical individuals that have the desire and capability to think outside the box to solve complex problems. The Field Sales Engineer, acts as the main point of contact regarding technical issues, and will work directly with Software Development team to facilitate resolution. This role will suit an individual who excels in a challenging and dynamic environment, enjoys providing world-class support, and is technically motivated.

Company Name:- IDCUBE FZEJob Title:- Customer Success Manager- Saudi ArabiaWork Location:- RiyadhDivision/Department:- SalesExperience:- 10 to 12 YearsSalary Budget:- As per industry standards with attractive commission.No of Position:- 1Education:- B.Tech/B.E./M.Tech in Electronics and Communication or Electricals or relevant fieldReports to:- Head- Technical Support and ProjectsNote:- Candidate must be from Access Control/IBMS/CCTV/Intrusion Detection industry OnlyWe are seeking a highly motivated and experienced Customer Success Manager to oversee our operations in the West and South regions. This individual will play a critical role in ensuring customer satisfaction and driving the success of our sales initiatives in these regions.Key Responsibilities:Customer Relationship Management:Develop and maintain strong relationships with existing and prospective customers.Serve as the primary point of contact for clients in the West and South regions.Ensure customers' needs and expectations are met and exceeded.Technical Support:Provide technical guidance and support to customers.Work closely with the technical support and projects team to resolve customer issues and concerns.Ensure timely and effective resolution of customer inquiries.Training and Education:Conduct training sessions for customers on IDCUBE products and solutions.Educate customers on the best practices for using IDCUBE systems.Market Analysis:Stay updated on industry trends, competitive landscape, and customer needs.Provide feedback to the product development team to enhance IDCUBE's offerings.Reporting and Documentation:Prepare regular reports on customer interactions, team performance, and market insights.Maintain accurate and up-to-date records of customer information and interactions.

Company Name:- IDCUBE FZEJob Title:- Sales Manager- Egypt and North AfricaWork Location:- Cairo, EgyptDivision/Department:- SalesSalary Budget:- As per industry standards with attractive incentives.No of Position:- 1Reports to:- MEA Business Leader > Director Global Sales and Marketing > CEOWe look forward to hiring a self-motivated, enthusiastic candidate who could help us accelerate the legacy and growth of IDCUBE’s strong channel partner network in Egypt and North Africa. The prospective candidate should have strong domain expertise in Access Control, Physical Security, Visitor Management and Biometrics to recommend an appropriate solution to end customers, channel networks and consultants. The candidate would be expected to liaise with end customers, consultants, architects, and system integration partners. A candidate with strong sales experience in Access Control will be preferred.Key Responsibilities:-· Full ownership of all relationships (VARs, consultants, and end-users), channel management, and sales activities within the assigned region.· Consistently deliver on the company’s financial objectives.· Deliver the goals set by the company's leadership while maintaining clear communication and ethical business practices.· Maintain an extensive knowledge of customers, opportunities, markets, and competition.· Build and maintain aggressive account growth plans of top customers in assigned geography and execute those plans.· Enable connections with proper internal resources to provide our customers with ease of doing business with IDCUBE.· Add value to customers through growth and support activities including product demonstrations, regional trade shows, and product roadshows.· Own RFP responses and submittals within the local territory.· Provide productive strategic and market feedback to the business leaders.· Build and execute plans to support customer and market training needs.