Job Title : Sales ExecutiveEmployment Status : regular, full-timeDepartment: Sales DepartmentSupervisor: Sales DirectorWork location: Generally: Abu DhabiObjectives of the Position:· Responsible for liaison between the company and all private and government schools as well as other educational institute, managing service levels and the ongoing relationship to ensure generation the assigned revenue.· Provide high level of sales and marketing support for the company’s VR products/services, respond to new requirements, and address all school needs.· Drive adoption of the company’s Virtual learning solution across schools, ensuring strong product understanding and usage.Major Tasks & Responsibilities:· Managing all the private & government schools in Abu Dhabi Region, and other education institute.· Build and maintain strong relationships through regular close contact account management which will include regular face to face meeting, telephone and email communications.· Proactively identify business opportunities and present proposals to secure new sales and signed contracts for VR Solution.· Conduct VR demonstrations, hands‑on trials, and classroom‑ready presentations to showcase VR’s educational impact.· Communicate with Development team, PDM to gather, monitor service performance, quality, and resolve technical issues.· Support product management initiatives and perform other duties and projects as assigned.Client Interaction:· Address all schools' requirements, inquiries,· Provide standard training to new users of company application· Regularly conduct follow ups and make sure all Schools needs are satisfied.· Provide proper documentation of all inquiries, feedback, requirements, complaints and all actions taken.· Follow up on payment collections.Team Interaction:· Communication and work closely with customer service team members to address and deliver school requirements.· Provide pre technical sales support whenever requested· Participate in team meetings, actively provide suggestions and share ideas to improve customer support operations.Internal Duties:· Support team and management new initiatives.· Report weekly activities, task and accomplishment, submit necessary reports as requested· Attend team meetings and actively participate· Assist finance department in doing follow up payment collections· Assist in training new members of the team.

Reporting to the Managing DirectorProviding technical support across the company (in person and over the phone)Identify, troubleshoot, and resolve technical software and hardware issueKeep a record of issues and their solutions.Responsible for Printers, Servers, and Telephone systemsInstallation of application and software maintenance (MS Office, Outlook & other office applications as and when requested with approval)Maintain system with the upgrade and configure as neededManage Telephone, Access Point and Firewall SystemsManage CCTV, Access Control and Attendance systemManage VR and IOT devices and ensure all are clean and in prefect working conditionUpdate VR and IOT devices firmwarePrepare necessary hardware as per the customer order requirementsCreate Customer Learning Management Platform accounts based on the order detailsInstall/Uninstall VR programs/modules depending on the client requirements and specificationsDeployment of VR and IOT devicesConduct device and platform training for the customerConduct site visits for technical support requestsManage VR and IOT customer accounts (licenses, users, languages, reports etc.)After-Sales customer supportAlter/Revisions of existing promotional documents (flyers, banners, posters, business card etc)Assist sales team in product demonstration and eventsProduct Training and Orientation on new employeesProcurement and allocating of IT assetsMaintenance of IT equipment on regular basisMaintenance and Operation of large format scannersGraphic DesignAssist office admin in daily office operationsAssist office admin in warehouse managementConduct scheduled fixed asset inventory and reports