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KANABA HOME

KANABA HOME

Outdoor Sales RepresentativeWe are excited to announce an opening for an enthusiastic and results-driven Outdoor Sales Representative to join our team. This role requires a motivated individual with a passion for sales, a valid driver’s license, and their own vehicle. As a key member of our sales team, you will be responsible for promoting and selling our products/services directly to potential and existing customers.Key Responsibilities:Field Visits: Conduct regular visits to potential clients and existing customers within the assigned region to introduce, promote, and sell the company's products and services.Customer Engagement: Establish and maintain strong, long-term relationships with customers by offering personalized service and addressing any questions or concerns.Sales and Promotion: Actively promote the company's offerings by identifying customer needs and presenting suitable solutions in a compelling and professional manner.Sales Targets: Consistently meet or exceed sales targets and KPIs as established by the management team.Reporting and Feedback: Regularly report sales activities, customer feedback, market trends, and competitor activities to the management team to ensure strategic alignment.Market Research: Stay informed on industry trends, market conditions, and competitive products to adjust your sales pitch and maintain a competitive edge.Qualifications and Requirements:Proven Experience: A minimum of [2] years of experience in outdoor sales, with a demonstrated ability to drive sales growth and achieve targets.Valid Driver’s License & Car: Must hold a valid driver’s license and own a reliable vehicle for regular travel.Language Proficiency: Fluency in English (spoken and written) is essential. Proficiency in Arabic is a plus.Strong Communication Skills: Excellent verbal and written communication skills, with the ability to negotiate and close deals effectively.Interpersonal Skills: Ability to build strong relationships and network within the business community to increase brand visibility and foster customer loyalty.Independent Worker: Must be self-motivated, proactive, and capable of managing your schedule and sales pipeline independently.Organizational Skills: Strong organizational and time management skills to efficiently manage multiple client accounts and maintain accurate records of interactions.

Posted a month ago

Job Overview:We are looking for a highly motivated and customer-oriented Customer Care Agent to join our growing e-commerce furniture brand. This role will focus on providing exceptional support to customers through live chat, resolving inquiries, and driving sales conversions. You’ll be the go-to expert for customers looking to make informed purchasing decisions, ensuring their experience is seamless from initial contact to final sale. Key Responsibilities:Customer Support via Chat:Respond promptly and professionally to customer inquiries via live chat, providing solutions to product-related questions, order status updates, shipping inquiries, and more.Sales Conversion:Engage with customers proactively and effectively, assisting them through the sales process, recommending relevant furniture items, and closing sales to meet daily/weekly/monthly targets.Product Knowledge:Maintain an in-depth understanding of our furniture products, including features, materials, dimensions, and benefits to offer the best advice and recommendations to customers.Problem Resolution:Handle customer complaints or issues in a calm, empathetic manner, ensuring resolution to their satisfaction, whether it's related to orders, delivery, or product concerns.Follow-up and Retention:Follow up with leads or abandoned carts to help customers finalize their purchases, and engage with repeat customers to foster brand loyalty.Order Processing:Process orders through the internal system accurately, ensuring all customer details are correct and that orders are completed seamlessly.Team Collaboration:Work closely with other team members, including marketing, logistics, and product teams, to ensure excellent service and address customer needs. Qualifications:Experience:Minimum of 1-2 years of customer service experience, preferably in an e-commerce or retail setting. Previous sales experience is a plus.Skills:Excellent written communication skills with the ability to convey clear, helpful information.Strong problem-solving and critical thinking abilities.Sales-driven with a passion for exceeding customer expectations and meeting targets.Proficient in using live chat software and CRM tools.Personal Attributes:Friendly, approachable, and empathetic demeanor.Self-motivated and proactive, able to work independently in a fast-paced environment.Ability to multitask and manage competing priorities. Benefits:Competitive salary and performance-based incentives.Flexible work hours and remote work options.Employee discounts on products.Opportunities for professional growth and development within the company How to Apply:If you are a customer-centric individual who thrives in a dynamic, fast-paced environment, we’d love to hear from you! Please submit your resume along with a brief cover letter explaining why you’re the perfect fit for this role.

Posted 2 months ago