Job Title: Service Coordinator – HVAC IndustryLocation: Qatar (Preferred candidates available in Qatar)Salary: QAR 4,000 – 5,000Key Responsibilities:� Scheduling & Coordination:Plan and schedule service appointments for HVAC technicians, ensuring efficient resource utilization and timely service delivery.� Customer Communication:Act as the primary point of contact for clients regarding service requests, inquiries, and follow-ups, ensuring excellent customer service.� Order & Inventory Management:Manage parts orders, monitor inventory levels, and ensure technicians have the required tools and equipment.� Documentation & Reporting:Maintain accurate records of service activities, including work orders, service reports, and customer feedback.Prepare reports on service metrics, technician performance, and customer satisfaction for management review.⚡ Problem-Solving & Issue Resolution:Address and resolve client concerns, facilitating effective solutions between customers and technicians.� Team Support & Training:Assist in onboarding new service technicians and provide administrative support to the service team.Skills & Qualifications:� Education:High school diploma or equivalent. A degree in business administration, engineering, or a related field is a plus.� Experience & Technical Knowledge:Prior experience in HVAC services, customer service, or a similar role is preferred.Basic understanding of HVAC systems and terminology is beneficial.� Communication & Problem-Solving Skills:Strong verbal and written communication skills for effective client and team interactions.Ability to think critically and resolve issues efficiently.� Organizational & Time Management Skills:Excellent multitasking abilities to handle scheduling, documentation, and client coordination.Work Environment:Primarily office-based, with occasional travel to job sites for service coordination or client meetings.� Preference: Female candidates currently available in Qatar.

Accounting and Financial ReportingMaintain accurate financial records, ledgers, and statements.Prepare monthly, quarterly, and annual financial reports.Conduct account reconciliations and ensure accuracy in financial records.Treasury and Cash ManagementManage cash flow, banking transactions, and fund allocations.Maintain banking relationships and handle correspondence.Perform bank reconciliations regularly to ensure accuracy.Payroll ManagementOversee payroll processing, including employee benefits and statutory deductions.Ensure timely and accurate payroll disbursement.Documentation and AdministrationMaintain proper financial and legal documentation for auditing and references.Support internal and external audits by providing accurate financial data.Stock Maintenance and ReconciliationOversee inventory records and maintain accurate stock counts.Conduct regular stock reconciliations to identify discrepancies.Coordinate with procurement and warehouse teams for efficient inventory management.Key Skills and CompetenciesProficiency in accounting software such as Tally, ERP, QuickBooks, or equivalent.Advanced skills in MS Excel for data analysis and reporting.Strong understanding of financial principles, regulations, and compliance.Excellent organizational, analytical, and problem-solving abilities.Proficiency in English; knowledge of Arabic is a plus.Attention to detail and a high degree of accuracy.