A. Customer Visits & Sales ExecutionConduct scheduled visits to poultry farms, dairy farms, sheep farms, horse stables, veterinary hospitals, and pharmacies as per the approved visit plan.Identify customer needs and recommend solutions based on technical and commercial suitability.Execute sales in compliance with company pricing and payment policies Ensure every deal reflects transparency, professionalism, and integrity.B. Technical Product CommunicationExplain products clearly (composition, benefits, application). Escalate complex technical inquiries to the technical team promptly. Support discussions using catalogues, technical data, and scientific references.C. Visit Planning, Execution & CRM ReportingSubmit a weekly visit plan and confirm appointments 24 hours in advance.Record all visits same day in Ninox CRM with discussion points, objections, and next steps.Submit at least one detailed technical report per week with on-field insights.D. Post-Sales Follow-Up & Customer CareFollow up with customers within 48 hours of purchase or sample delivery.Handle complaints quickly and coordinate resolution. Forward invoice or payment issues to the Sales Support Executive.E. Payment Term Clarification and Collection ResponsibilityExplain approved terms and due dates during sales negotiations.Collection and Customer Payment recovery is on the TSR accountF. Market IntelligenceCollect data on competitors’ pricing, positioning, and promotional activities.Suggest strategic counter actions or opportunities.G. Sample Management & Trial Follow-UpProvide samples only to qualified, interested clients.Log all sample details in CRM and follow up weekly for 3 weeks minimum.Submit trial feedback and conversion report.H. Teamwork & Professional EngagementParticipate in weekly sales review meetings.Support exhibitions, technical events, and training sessions as required.Maintain close coordination with Sales Support and Technical teams.Work Conduct, Discipline & EthicsDress Code: Formal attire (shirt & tie).Vehicle: Maintain cleanliness and professional presentation. Task Ownership: All tasks must be completed and not delegated.Reporting Integrity: All CRM data and reports must reflect true field activity, no inflated figures or misleading entries. Skills & CompetenciesTechnical & Functional Strong veterinary or animal science background (poultry, dairy, or equine).Sound understanding of feed additives, acidifiers, antibiotics, and biosecurity programs. Strong presentation and explanation skills in scientific topics.Excellent CRM discipline and time management. Sales & Relationship Consultative, solution-based selling approach.Strong negotiation and closing skills. Natural ability to build trust with veterinarians, nutritionists, and farm owners.Soft SkillsProactive and self-driven personality. High emotional intelligence and adaptability.Integrity in communication and reporting. Resilient, result-focused, and team-oriented.
