Job OverviewThe Change Manager is responsible for overseeing and managing the entire organizational change initiatives, ensuring successful implementation and adoption of new systems, process and technologies. This role is also to ensure alignment with the company's strategic goals. Additionally promote a culture of innovation by encouraging employees to suggest and implement improvements.Responsibilities and Duties Change Management:Change Impact Assessment: Identify and assess the impact of change initiatives on individuals, teams and the organization.Change Management Strategy: Develop and implement comprehensive change management strategies, tailored to the specific needs of each project.Communication Planning: Create and execute effective communication plans to keep stakeholders informed and engaged throughout the change process.Sponsor Engagement: Work closely with project sponsors to secure their support and active participation.Resistance Management: Identify and address resistance to change, developing strategies to overcome obstacles and build buy-in.Training and Coaching: Develop and deliver training programs to equip stakeholders with the necessary knowledge and skills to adopt the change.Adoption and Usage: Monitor adoption rates and provide ongoing support to ensure successful usage of new systems and processes.Measurement and Evaluation: Track key performance indicators (KPIs) to measure the effectiveness of change management efforts.Project Management:Project Initiation: Define project scope, objectives, and deliverables.Planning and Scheduling: Develop detailed project plans, including work breakdown structures, timelines, and resource allocation.Risk Management: Identify, assess, and mitigate project risks.Team Leadership: Lead and motivate project teams, fostering collaboration and teamwork.Stakeholder Management: Manage relationships with stakeholders, ensuring their involvement and buy-in.Quality Assurance: Ensure that project deliverables meet quality standards and requirements.Monitoring and Control: Track project progress, identify deviations, and take corrective action.Financial Management: Manage project budgets and ensure cost-effective resource utilization.

Job Objective• The Food Service Executive plays a crucial role. Selling products or services to customers,representing brands, and building strong customer relationships. This role involves promotingand selling food products to clients in the food service industry, such as restaurants, hotels,catering services, and institutions.Roles and ResponsibilitiesSales and Business Development:Daily Visit PlanIdentify and target potential clients within the food service industry.Actively pursue new business opportunities to expand the customer base.Build and maintain a pipeline of prospects and leads.Deliver his/her sales set objective on monthly basis.Client Relationship Management:Develop and maintain strong relationships with existing clients.Understand clients' needs and preferences to provide tailored solutions.Address client inquiries, concerns, and issues in a professional manner.Product Knowledge and Presentations:Demonstrate in-depth knowledge of the food products offered.Conduct compelling sales presentations to showcase product features, benefits, and quality.Order Management:Process and manage customer orders accurately and efficiently.Ensure that the customer is informed if any delays on delivery.Flexible on urgent orders/ requirements for customer satisfaction.Ensure the availability of stock for sales / Product forecasting.Coordinate with internal teams to ensure timely delivery and order fulfillment.Negotiations and Pricing:Negotiate pricing, terms, and contracts to secure profitable deals.Balance client needs with company pricing strategies.Market Analysis and Trends:Stay informed about food industry trends, competitor activities, and market dynamics.Utilize market insights to adapt sales strategies and identify opportunities.Customer Service:Provide excellent customer service and support to clients.Address post-sales inquiries, resolve issues, and maintain client satisfactionGather feedback from customers, prospects, or competitors and share it with internal teams.Updating the customers for new products released & promotions.Sales Reporting and Analysis:Maintain accurate and up-to-date sales records and reports.Conduct market research to identify selling possibilities and evaluate customer needsCreate frequent reviews and reports with sales data.Analyze sales data to assess performance and identify areas for improvement.Cross-Functional Collaboration:Collaborate with internal teams, including supply chain and logistics, to ensure smooth order processing and delivery.Continuous Learning:Stay updated on product knowledge, industry trends, and sales techniques.Attend training sessions and workshops as needed.

Safety and Hygiene: Adhere to all safety and sanitation standards, including the proper handling of frozen products, use of personal protective equipment, and keeping the work area clean and organized.Equipment Maintenance: Perform basic maintenance and cleaning of warehouse equipment, such as forklifts and pallet jacks. Report any equipment malfunctions or damage.Documentation: Complete required paperwork and documentation related to shipments, inventory, and quality control.Teamwork: Collaborate with other team members and departments to ensure smooth warehouse operations. Provide support during peak periods and adapt to changing workloads.