Job Title: HR/Ops ManagerJob DescriptionPayroll Management:· Work closely with the Finance Team to process and close payroll monthly.· Collect invoices from consultants and manage expense reimbursements, maintaining detailed expense files.· Communicate with UK premier payroll team for the monthly payroll process of the UK employees and distribute monthly payslips to the respective UK employees· Prepare and maintain accurate payroll records and reports· Ensure compliance with all applicable state and federal wage and hour laws· Calculate bonuses, commissions, and other payments accurately· Manage and resolve issues relating to payroll discrepancies· Handle employee inquiries regarding payroll issues in a timely manner· Ensure confidentiality of payroll informationCompany Communication Channels:· Responsible for internal company announcements, including new joiners, leavers, birthdays, celebrations, and events.· Ensure communication via appropriate company channels.· Serve as a liaison between leadership and employees, ensuring that important updates and information are effectively communicatedEmployee Relations:· Develop and implement employee relations strategies and programs that support a positive work environment and employee engagement· Serve as the primary point of contact for employee relations issues and inquiries, providing guidance, counseling, and resolution· Conduct investigations into employee complaints, grievances, and misconduct allegations, ensuring thoroughness, fairness, and compliance with company policies and legal regulations· Monitor and analyze employee relations trends and metrics to identify areas for improvement and proactively address issues· Partner with legal and compliance team as needed to ensure compliance with employment laws and regulations· Handle sensitive and confidential information with discretion and professionalismOversee matters related to company accommodation:· Maintain inventory of items.· Coordinate cleaning services and handle maintenance issues.· Manage procurement and control of new items for employee accommodations.· Coordinate with Finance Team for any maintenance paymentAsset Management:· In charge of asset procurement such as Hardware Assets and SIM Cards· Manage DU bill payments· Handles correspondence for request and issues to DU· Coordinate exchange and repairs for malfunctioning assets· Coordinate with IT for any Wi-Fi, hardware and software issues of the employees· Maintains the asset list/inventoryRecruitment and Onboarding:· Develop job descriptions (JDs) and obtain budget approvals.· Collaborate with hiring managers to understand staffing needs and develop recruitment strategies· Source candidates through various channels (job boards, social media, networking, etc.)· Screen resumes and conduct initial phone screens to create shortlists of qualified candidates· Coordinate interviews with hiring managers and assist in the interview process· Facilitate the selection process by conducting reference checks and background checks· Extend job offers and manage negotiations with candidates· Ensure timely communication with candidates throughout the recruitment processImmigration/Visa Management:· Serve as the primary point of contact for employees regarding visa and immigration inquiries· Assist employees with visa applications, including gathering necessary documents and information· Prepare and submit visa applications (new, renewal and cancellation) accurately and timely to third-party agencyMedical Insurance Renewal:· Conduct annual negotiations with brokers for medical insurance.· Obtain necessary approvals and complete documentation for insurance registration for the new year· Handles addition and deletion of the members· Process medical insurance claims and follow up of the management· Educate employees on their insurance benefits, including co-pays, deductibles, and coverage limitationsOffboarding:· Calculate end-of-service benefits in compliance with UAE labor laws and internal policies.· Coordinate with CFO/COO on offboarding procedures.· Ensure cancellation of medical insurance and proper financial settlements.· Communicate with IT to ensure timely deactivation of access· Retrieval/collection of company assets· Maintain records and documentation related to offboarding processes· Coordinate to third party agency for visa cancellation processOffice Management:· Supervise office support staff to handle office operations, including coffee orders, food, cleaning, and petty cash management.· Manage office supplies and inventory, including ordering and maintaining stock levels· Coordinate and oversee office services (e.g., cleaning, maintenance) and office equipmentFile Management· Organize and maintain physical and electronic files of the company, employees and CEOs, CFOs, and their family members.· Ensure files are stored securely· Retrieve and distribute files upon request, ensuring confidentiality and data security