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TAQAR CONSULTING CO. L.L.C

TAQAR CONSULTING CO. L.L.C

Job responsibilities:· Customer complaints- 1. The technical channel is well connected, the payment needs to be tested, and see if there are any problems with the callback2. WG order abnormalities need to be reported to the operation or the WG technical group and the personnel inside3. Deal with abnormal orders issued by the finance department every day4. Kili business5. Adjust channel stability6. Chase overdue orders7. Change player passwords8. Manually increase points· Handle customer complaints and questions, follow up solutions and improve customer satisfaction;· Change player passwords and manually increase points;· Customer service —XP718 UP786 livechatinc Respond to customer service questions.· Check and replenish orders — 101F 101U 77 99 XP786 Jeetup killi Self-developed full project; check the status of all orders and respond to customers.Job requirementsEducation requirements: College degree or above, excellent candidates can be appropriately relaxed;· Experience requirements: Customer service, sales or related work experience is preferred;· Communication skills: Standard Mandarin, good language expression and communication skills;· Service awareness: Patient, responsible, able to think from the customer's perspective;· Adaptability: Have a certain ability to withstand pressure and be able to quickly handle unexpected problems;· Office skills: Proficient in using computers, able to operate office software, customer service systems, etc.;· Teamwork: Have a good team spirit, obey management, and be proactive..Language requirements: Fluent in Chinese and English

Posted 3 months ago

Job Responsibilities1、Daily data analysis and reporting, sensitive to data, and independent analysis capabilities; 2、Produce detailed reports and data visualizations, and provide data support and suggestions to management and relevant departments; 3、Monitor business metrics and key performance indicators (KPIs), identify and report business trends and anomalies; 4. Produce game business data analysis reports regularly, focusing on the data visualization part of the auxiliary reports5. Respond to business needs for temporary data analysis and complete tasks efficiently and with high quality Job Requirements 1、The cumulative working experience is not less than 3 years;2、At least 1 year of working experience in the same position; 3、Excellent problem-solving and logical thinking skills, good communication and teamwork spirit.4. Statistics, mathematics or information related major, more than 1 year of work experience5. Proficient in SQL query statements, able to complete data retrieval work independently, and familiar with various relational databases6. Have your own understanding of data visualization, including graphics, fonts, color matching, composition, interaction, etc.7. Good balance between the practicality and artistry of the report, practical project experience and excellent works (please attach works to the resume if any)8. Strong learning ability and stress resistance, good communication skills and team spirit9. Familiarity with Tableau or Power BI is a plus Salary and BenefitsWorking hours: 09:00-18:00, work six days a week and rest one day a weekBenefits:1. Work visa, paid annual leave, housing allowance, telephone allowance, transportation allowance, meal allowance, medical insurance, etc.2.Salary: Basic salary

Posted 3 months ago