As a Thai-Speaking Call Center Agent, you will play a crucial role in providing outstanding service to our Thai-speaking customers. Your primary responsibilities will include handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Respond to customer inquiries and provide accurate information.Handle both inbound and outbound calls with professionalism and courtesy.Resolve customer issues efficiently and escalate complex cases as needed.Maintain up-to-date knowledge of products, services, and company policies.Document and track interactions and transactions using our CRM system.Achieve performance metrics and contribute to team goals.Benefits:Competitive salary and performance-based incentives.Comprehensive training and ongoing professional development.Health and wellness benefits.Friendly and supportive work environment.Opportunities for career advancement within the company.