Developing and sustaining solid relationships with all of key clients and DMU (Decision Making Unit).Research key customer wants and needs.Suggest solutions that answer clients’ needs and want.Research and source new potential clients.Ensure the ordered products are delivered in a timely mannerActing as the main point of contact between key clients and internal teams.Communicating and collaborating with other departments to ensure that key clients’ needs are met.Gather, report and communicate customers' feedback on service and product delivery.Measure, track and analyze key account metricsCompiling reports on account progress, goals, and forecasts for upper managementDeveloping a thorough understanding of key clients' needs and requirements, and preparing customized solutions.Negotiating deals with key clients and meeting established deadlines for the fulfilment of each client's long-term goals.Achieving monthly, quarterly, annually sales targets by identifying and developing new customers.Ensuring high potential of customer satisfaction as well as up-sell and cross-sell potential within existing customers to maximize company market share.Coordinating pre-sales and post-sales follow-up.Achieving and exceeding weekly and monthly KPIs.Key Accounts Analysis.Monitoring market trends and providing regular competitor feedback.Technical & Personal SkillsProven work experience in GCC market and achieving set targets.Excellent communication skills, both written and verbal communication.Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.People-oriented, and ability to self-motivation.Ability to identify potential areas of growth and identify new business partnership opportunities.Strong organization skills and multi-tasking skills.excellent customer service and leadership skills.Excellent analytical, problem-solving, and organizational skillsExcellent communication, interpersonal, and negotiation skills.Team player.Ability to add value, reduce costs and make business improvementsStrong technical knowledge and understanding of company products.KAM Competencies:The ability to build rapport with key clients.The ability to handle multiple client accounts.Accountability.Collaboration.Creativity.Strong negotiation and conflict management.Exceptional customer service.Outstanding communication and interpersonal.Aptitude in networking and building relationshipsExcellent time and project management skillsAbility to prioritize and meet critical deadlinesEfficient Problem-solving skills.
